FREQUENTLY ASKED QUESTIONS

Strategic workforce planning (SWP) is a human resources (HR) activity that helps organizations ensure they have the right employees to meet current and future business goals. It involves assessing the workforce’s needs today and, in the future, and then determining what talent management initiatives are needed to drive those goals. SWP can help organizations anticipate change, prepare for the future, and overcome talent gaps. A few benefits of SWP include:

  • Aligning with business strategy
    SWP can help ensure HR is aligned with the organization’s overall strategy.
  • Improving employee retention
    SWP can help improve employee retention through employee engagement and training programs.
  • Minimizing hiring costs
    SWP can help minimize hiring costs by finding the right people for the job, who work well with the company’s culture and values.
    Here are steps that can be taken to implement SWP:
    • Consider the organization’s long-term goals
    • Analyze the current workforce
    • Identify future skills gaps
    • Prepare for different scenarios
    • Ask for external advice
    • Consider company culture 
    • Monitor and adapt

Challenges that can arise when implementing SWP include poor data quality and a lack of clearly defined roles and responsibilities.

Recruitment process outsourcing (RPO) is a business model where a company transfers some or all its recruitment processes to a third-party provider. The provider, known as an RPO provider, is responsible for managing the recruitment process and can help with tasks like advertising roles, resume screening, and candidate interviews. RPO providers can either support a company virtually or can have a team on-site who are embedded within the company’s HR or people function.

RPO can help companies achieve cost savings, improve efficiency, and scale their business. For example, RPO can help companies fill vacant positions quickly, which can save money and increase productivity. RPO can also help companies scale by providing a dedicated team with the skills and expertise to attract and hire top talent.

RPO providers typically charge an open fee for each job requisition and a close fee once the job is filled. Some providers also offer a hybrid-blended pricing model that combines a monthly management fee with pay-for-performance models.

A managed service provider (MSP) in staffing is an outside organization that manages the recruitment and management of temporary workers for a client company. MSPs can handle all or part of the recruitment process, from raising awareness of temporary positions to hiring candidates. They also manage the contingent workforce, which includes supplier management, strategic workforce planning, and offboarding. MSPs can provide a variety of services, including:

  • Recruitment: Raising awareness of temporary positions, receiving applications, screening applications, interviewing candidates, and hiring on behalf of the client
  • Management: Managing the client’s preferred staffing agencies, sourcing candidates, and providing end-to-end management of the contingent workforce
  • Analytics: Providing workforce visibility and cost savings
  • Other services that an MSP may offer include payroll, candidate marketing, talent pooling, onboarding and offboarding, compliance, and technology solutions.

MSPs can be an effective and cost-efficient way for businesses to manage their contingent workforce. They can help organizations improve the efficiency of their contingent staffing process, boost the efficacy of their talent supply chain, and provide better access to contingent workers.

A vendor management system (VMS) is a software or online application that helps businesses manage the procurement and management of contingent workers in the staffing industry. VMSs can help with the entire lifecycle of contingent workers, from sourcing and engaging to managing, invoicing, reporting, and offboarding. They can also help businesses manage third-party suppliers and provide staffing services. VMSs can help businesses with the following tasks:

  • Supplier Management
    VMSs can help businesses manage suppliers and distribute orders.
  • Talent Management
    VMSs can help businesses view and manage open jobs, submit talent, and collect requisitions.
  • Onboarding
    VMSs can help businesses facilitate onboarding by managing paperwork, background checks, and other tasks.
  • Reporting
    VMSs can provide reporting on metrics, such as how many days it takes staffing agencies to submit candidates, the candidate backout rate, and the rejection rate.
  • Time and Attendance Tracking
    VMSs can track hours worked by contingent workers through manual time-sheet submission or automated timekeeping systems.

VMSs are often cloud-based and can automate transactions and collect a variety of data. They can help program managers manage cost, efficiency, quality, and risk in a single platform. Enterprise staffing firms are most likely to use VMSs because of the high volume and lower margins for jobs placed through them.

Strategic sourcing in recruitment is a process that helps organizations find qualified candidates to fill their talent pipeline. It involves using various sourcing channels and techniques to identify high-quality candidates. The strategy is determined by the type of candidates the recruiting team is looking for and the channels they will use to find them. Sourcing channels leveraged include social media channels, programmatic advertising, job boards, and professional networks and organizations. Here are some tips for creating a strategic sourcing strategy:

  • Align with the company’s HR strategy
  • Understand the job requirements
  • Consider the company’s employer brand
  • Use personas to define the targeted talent
  • Research where the talent is located
  • Consider future needs
  • Research how competitors are sourcing talent
  • Build a talent pipeline
  • Use social media and other platforms
  • Involve employees